What is a Physiotherapist?
In order to practice as a physiotherapist, all physiotherapists must complete a 4 year full time university degree. On completion of this, all physiotherapists must register with the NSW Physiotherapy Registration Board. The NSW Physiotherapy Registration Board provides legislation and laws that govern the practice of physiotherapy to ensure public safety. Further information is available at the Australian Physiotherapy Association Website (see Links page).

Do I need a Referral?
You may see a physiotherapist at anytime without first consulting your doctor. If your problem is to be covered by Workers Compensation, CTP/Green Slip or Medicare you must first get a referral from your doctor.

Do I need to make an Appointment?
YES. Narellan Physiotherapy & Sports Injury Centre operates on an appointment only basis to ensure adequate time and service provision can be provided to all clients equally.

How Long is my Appointment?
All appointments at Narellan Physiotherapy and Sports Injury Centre are a minimum of half an hour. Complex conditions and exercise programs may require one hour appointments to ensure an appropriate level of assessment, advice and treatment can be completed. Our reception staff will advise you when booking an appointment.

What to Wear?
Physiotherapists use a range of physical tests to try and diagnose your condition. Treatment may involve manual therapy (massage, mobilization, manipulation). Therefore try to wear appropriate clothing to move freely, allow visual inspection and easy ‘hands-on’ access to your involved body part. Narellan Physiotherapy & Sports Injury Centre will provide a hospital gown, towel and shorts for modesty as required.

Can I Claim Physiotherapy Through my Health Fund?
YES if you are covered for ancillary services with your health fund. The rebate varies depending on your health fund and level of cover. Narellan Physiotherapy & Sports Injury Centre has the HICAPs system that allows immediate processing of your health fund claim. Bring your membership card and you will only need to pay the difference on the day of consultation. EFTPOS is available for all gap payments.

Is Physiotherapy Covered by Medicare?
Medicare will refund $47.85 for up to 5 services per calendar year under the Enhanced Primary Care Initiative. This is available to people with complex and long-standing health conditions and MUST be referred by your GP under an Enhanced Primary Care Plan. Not all people can qualify for such a plan.